BRINGING JUSTICE HOME
Kate Aubrey-Johnson provides an overview of civil mediation today
In the past year, mediation was attempted in nearly 12,000 small claims and an estimated 8,000 fast and multi track cases with settlement rates of 68-90% (Small Claims Mediation Service Annual Report, HMCTS, 2011/12; CDER Fifth Mediation Audit May 2012). This is in addition to the many potential civil disputes being resolved using community mediation and mediation schemes. Members of the public and businesses, organisations and public bodies who may otherwise turn to the courts to protect and enforce their rights are discovering that mediation can offer an alternative process which is both empowering for clients and reaches creative solutions not achievable through a contested court hearing.