*/
More than 400 complaints were made against barristers last year, with one in ten concerning two members from the same chambers, the annual enforcement report from the Bar Standards Board revealed.
A total of 433 complaints were opened in 2015/16, a 2% fall on the previous year. Of those, 299 were external complaints, received from clients, members of the public, solicitors or other professionals and organisations. The most common allegations were failing to cooperate with the Legal Ombudsman (17%) and discreditable or dishonest conduct (18%).
There were 134 complaints raised by the BSB itself, for breaches of the Handbook.
The report showed that two barristers at one unnamed set accounted for 48 (11%) of all new complaints raised in 2015/16.
Elsewhere in the report, 79% of barristers agreed that the enforcement process was open and fair and only 8% disagreed. But for complainants, 69% disagreed that the process was fair and open and only 14% agreed.
Of the complainants, 69% felt that the BSB had not considered all of the evidence relating to their complaint and 63% disagreed that the reasons for the final outcome were clear.
A BSB spokesperson said: ‘Satisfaction rates correlate with outcomes. There is a high proportion of external complaints which we dismiss, or do not result in a disciplinary tribunal.’ The BSB said it will continue to work with complainants to inform them and manage expectations.
More than 400 complaints were made against barristers last year, with one in ten concerning two members from the same chambers, the annual enforcement report from the Bar Standards Board revealed.
A total of 433 complaints were opened in 2015/16, a 2% fall on the previous year. Of those, 299 were external complaints, received from clients, members of the public, solicitors or other professionals and organisations. The most common allegations were failing to cooperate with the Legal Ombudsman (17%) and discreditable or dishonest conduct (18%).
There were 134 complaints raised by the BSB itself, for breaches of the Handbook.
The report showed that two barristers at one unnamed set accounted for 48 (11%) of all new complaints raised in 2015/16.
Elsewhere in the report, 79% of barristers agreed that the enforcement process was open and fair and only 8% disagreed. But for complainants, 69% disagreed that the process was fair and open and only 14% agreed.
Of the complainants, 69% felt that the BSB had not considered all of the evidence relating to their complaint and 63% disagreed that the reasons for the final outcome were clear.
A BSB spokesperson said: ‘Satisfaction rates correlate with outcomes. There is a high proportion of external complaints which we dismiss, or do not result in a disciplinary tribunal.’ The BSB said it will continue to work with complainants to inform them and manage expectations.
Chair of the Bar sets out a busy calendar for the rest of the year
Why Virtual Assistants Can Meet the Legal Profession’s Exacting Standards
By Louise Crush of Westgate Wealth Management
Examined by Marie Law, Director of Toxicology at AlphaBiolabs
Time is precious for barristers. Every moment spent chasing paperwork, organising diaries, or managing admin is time taken away from what matters most: preparation, advocacy and your clients. That’s where Eden Assistants step in
AlphaBiolabs has announced its latest Giving Back donation to RAY Ceredigion, a grassroots West Wales charity that provides play, learning and community opportunities for families across Ceredigion County
Despite increased awareness, why are AI hallucinations continuing to infiltrate court cases at an alarming rate? Matthew Lee investigates
Many disabled barristers face entrenched obstacles to KC appointment – both procedural and systemic, writes Diego F Soto-Miranda
The proscribing of Palestine Action under the Terrorism Act is an assault on the English language and on civil liberties, argues Paul Harris SC, founder of the Bar Human Rights Committee
For over three decades, the Bar Mock Trial Competition has boosted the skills, knowledge and confidence of tens of thousands of state school students – as sixth-form teacher Conor Duffy and Young Citizens’ Akasa Pradhan report
Suzie Miller’s latest play puts the legal system centre stage once more. Will it galvanise change? asks Rehna Azim